Question 1

How fast is delivery?

Accepted Answer

Seconds on average, a few minutes during peak hours. Your code arrives in the same WhatsApp chat.

Question 2

What payment methods do you accept?

Accepted Answer

Mada, Apple Pay, and bank transfer via WhatsApp. Direct in-site checkout is launching soon.

Question 3

Are gift cards region-locked?

Accepted Answer

Some brands (Apple, Steam, Amazon) are available with US or Saudi accounts. We'll confirm the region with you when you order.

Question 4

What if my code doesn't work?

Accepted Answer

We guarantee a replacement or full refund within 24 hours if the code is invalid. Send us a screenshot in the same WhatsApp chat.

Question 5

Do you actually sell USDT? Through what?

Accepted Answer

Yes — we sell USDT to you via Binance and Bybit OTC. We confirm the live rate before any transfer; delivery takes minutes. (We do not buy USDT from customers at this time.)

Question 6

Will I get an invoice or receipt?

Accepted Answer

Yes. We email an invoice after delivery if you provided your email with the order.

Question 7

Is Tether a registered Saudi business?

Accepted Answer

Tether is Saudi-owned and operated. We're actively completing all relevant business registrations.

Question 8

What are your hours?

Accepted Answer

24/7 via WhatsApp. USDT rates are live around the clock from Binance and Bybit.